On-Site Service Technician

MDC is seeking an IT technician who has experience in working with varied clients in IT support field.  We are looking for an experienced self-starter who enjoys varied challenges and problem solving, has good knowledge and experience in networking, Windows based servers and has good communication skills.



  • Comprehend customer requirements and make appropriate recommendations.
  • Build positive relationships with customers.
  • Provide service and customer support during field visits or dispatches.
  • Tie workflow to and maintain your schedule.
  • Manage on site hardware installations, repairs, maintenance, software installations and upgrades.
  • Diagnose errors or technical problems and determine and implement proper solutions
  • Produce timely and detailed service reports using our documentation processes
  • Operate our service vehicle in a safe manner.
  • Follow all company’s procedures and protocols.
  • Cooperate with others in technical team and share information across the organization


  • Proven service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • Have strong problem-solving skills.
  • Have good customer service skills with the ability to interact with customers on their level.
  • Have good organizational skills
  • Be able to work quickly and accurately under pressure without supervision.
  • A clean driving record
  • Other Certifications are a plus.

Please send your resume or filled out application to :
MDC Business Technology
111 E. Broadway
Monett, Missouri

or you may email them to sThis email address is being protected from spambots. You need JavaScript enabled to view it.